# Analytics Source: https://docs.leapfrogapp.com/analytics Visualize and extract insights from your research data # Analytics Visualize and filter coded research data to identify patterns and relationships. ## Access Open analytics from the Codes page in a workspace. ## Chart types * **Bar Chart**: Tag frequency counts * **Bubble Chart**: Tag distribution with proportional bubbles * **Network Chart**: Relationships and co-occurrence between tags ## Filtering Filter by: * **Tags**: Focus on specific tags or groups * **Document fields**: Filter by metadata (demographics, dates, etc.) * **Date range**: Restrict to specific time periods * **Combined criteria**: Multiple filter conditions ## Tag relationships Network charts show connections between tags. Thicker lines indicate stronger relationships. Clusters represent related tag groups. ## Exploring highlights Click any tag or data point to view associated quotes. The highlights panel shows full context. Click a highlight to navigate to its source document. ## Exporting Use browser screenshot tools to capture visualizations. Export data to CSV for external analysis. # Guided-coding Source: https://docs.leapfrogapp.com/basics/auto-coding Use AI-powered guided coding to automatically analyze and tag your research data # AI-Guided Coding Automatically analyze and tag research data based on custom instructions and examples. AI-Guided Coding Interface ## Setup Configure in **Workspace Settings > Coding**: * **Default Instructions**: Define coding methodology and terminology * **Interest Threshold** (1-10): Controls sensitivity for tagging * Higher (7-10): More selective, fewer tags * Medium (4-6): Balanced * Lower (1-3): More inclusive, more tags ## Usage After configuration, AI-guided coding: 1. Analyzes documents and identifies relevant segments 2. Creates or applies tags following your patterns 3. Highlights tagged text in documents 4. Stores tags at the workspace level Review and refine AI-generated tags in the document view. ## Tag format AI-created tags follow these rules: * Concise (max 5 words, under 25 characters) * No punctuation * Brief description (under 100 characters) ## Best practices * Provide clear, specific instructions * Include 3-5 examples of correctly tagged content * Adjust interest threshold based on results * Review and refine AI tags as needed * Combine AI coding with manual refinement # Canvas Source: https://docs.leapfrogapp.com/basics/canvas Visualize and analyze your research data # Canvas Visual workspace for organizing and analyzing research data. ## Creating a canvas Click **New Canvas** in your workspace to create a blank canvas. ## Adding data Use **Add Data** to select and drag documents or quotes onto the canvas. Each item becomes a data node. ## Elements * **Data Nodes**: Quotes, insights from documents * **Text Elements**: Custom labels, notes * **Paths**: Connections between nodes * **Notes**: Annotations on nodes or connections * **Themes**: Groups of related nodes (manual or AI-generated) ## AI features ### Clustering Select multiple nodes and use **Cluster** to group related items using AI. Each cluster includes AI annotations explaining the grouping. ### Summarization Select a cluster or nodes and use **Summarize** to generate summaries and key takeaways. ## Workflow 1. Add data nodes to the canvas 2. Use **Cluster** to group related items 3. Review AI-generated annotations 4. Use **Summarize** to generate insights 5. Refine as needed # Chat Source: https://docs.leapfrogapp.com/basics/chat Query your workspace data using natural language # Chat Chat lets you query your workspace data using natural language. The AI searches through documents, transcripts, and other workspace data to answer questions. ## Usage Enter a question in the chat input. The AI analyzes the query and generates responses based on workspace content, including relevant quotes and excerpts. ## Document mentions Mention specific documents to focus the AI on particular content. **How to mention:** 1. Type `@` in the chat input 2. Select a document from the popover 3. Ask your question You can mention multiple documents in one message. The AI uses the full content of all mentioned documents to answer. ## Custom instructions Configure the AI's response style in **Workspace Settings > Chat**. Enter custom instructions to guide how the AI interprets and responds to queries. # Document editor Source: https://docs.leapfrogapp.com/basics/document-editor Use the document editor for collaborative research, note-taking, and coding # Document Editor Create, edit, and collaborate on research documents. Multiple users can edit simultaneously with real-time sync. ## Formatting Use the toolbar to format text: * **Text styling**: Bold, italic, underline, strikethrough * **Headings**: Multiple heading levels * **Lists**: Bulleted and numbered lists * **Code blocks**: For technical content * **Links**: Add hyperlinks toolbar ## Transcripts Upload audio or video files to transcribe: 1. Click the waveform button in the toolbar 2. Upload your file 3. Configure transcription settings 4. Start transcription Once complete, the transcript appears in your document where you can edit, tag, and analyze it. ## Document fields Fields at the top of documents store structured metadata: * **Text fields**: Short text values * **Number fields**: Numerical data * **Date fields**: Date selection * **Switch fields**: Yes/no toggles Manage fields in **Workspace Settings > Documents**. Changes apply to all documents in the workspace. ## Quotes and tags Select text and use the toolbar to: * Create quotes to mark important segments * Add tags to categorize themes View and manage all quotes and tags in the Codes page. ## Search Use full-text search to find terms within the document. Navigate sections using headings or jump to tagged content. # Integrations Source: https://docs.leapfrogapp.com/basics/integrations Connect external services to import files into your workspace # Integrations Integrations connect external services to your workspace, allowing you to import files directly without manual downloads. ## Setup Navigate to **Workspace Settings > Integrations** to view available integrations and their connection status. ### Connecting an integration 1. Open **Workspace Settings > Integrations** 2. Click **Connect** on the integration card 3. Authorize the connection when redirected 4. You'll be redirected back to the integrations page Each user in a workspace manages their own integration connections. ### Disconnecting 1. Go to **Workspace Settings > Integrations** 2. Click **Disconnect** on the connected integration Disconnecting doesn't affect files already imported—only prevents future imports. ## Available integrations ### Google Drive **Supported file types:** * Text: `.txt`, `.docx`, Google Docs * Audio: `.mp3`, `.wav`, `.ogg`, `.aac`, `.webm`, `.flac`, `.m4a` * Video: `.mp4`, `.webm`, `.ogv`, `.avi`, `.mov`, `.mkv`, `.wmv` **Usage:** * Import files via the "New Document" dropdown menu * Select "Import from Drive" to open the Google Drive picker * Choose a file to import Text files and documents are converted to Leapfrog documents. Audio and video files are imported for transcription. ## Permissions Only workspace Editors and Owners can connect integrations. Integration connections are visible to all workspace members but managed individually by each user. # Organizations Source: https://docs.leapfrogapp.com/basics/organizations Manage organizations, billing, and subscriptions # Organizations Organizations group workspaces and manage billing. Each organization has its own subscription plan and member access. ## Organization types * **Personal**: Individual user organization * **Team**: Multiple members can be invited ## Managing organizations Access organizations from the organizations page. View all organizations you belong to and switch between them. ### Creating an organization 1. Go to the organizations page 2. Click **Create Organization** 3. Enter organization name and billing email 4. The organization is created and you're set as owner ### Organization settings View organization details in **Workspace Settings > Organization**: * Organization name * Organization type * Current plan * Billing email * Billing address * Created date ## Billing Manage billing in **Workspace Settings > Organization > Billing**. ### Plans * **Free**: 1 workspace, limited features * **Pro**: Multiple workspaces, full features * **Custom**: Custom pricing and limits ### Subscription management **Pro plan features:** * Multiple workspaces * Seat-based pricing (€50/month per seat) * Adjustable seat count **Managing billing:** 1. Go to **Workspace Settings > Organization > Billing** 2. Click **Manage Billing** to open the Stripe billing portal 3. Update seat count, view billing history, manage subscription ### Seat limits Each seat allows one active user. If you have 5 seats, 5 users can access the organization's workspaces simultaneously. Increase or decrease seats as needed in the billing portal. ### Subscription status * **Active**: Subscription is active and billing normally * **Canceled**: Will remain active until the current period ends * **Past Due**: Payment failed, requires action ### Upgrading 1. Go to **Workspace Settings > Organization > Billing** 2. Click **Upgrade to Pro** 3. Choose seat count during checkout 4. Complete payment Only organization owners can upgrade plans or modify billing settings. ## Organization members Invite members to your organization from **Workspace Settings > Organization > Members**. Organization members can access workspaces within that organization according to workspace permissions. # Quotes and Tags Source: https://docs.leapfrogapp.com/basics/quotes-and-tags Segment and label your research data # Quotes and Tags Label and organize segments of research data for analysis. ## Creating quotes 1. Select text in your document 2. Click the quotation button in the toolbar 3. The text is marked as a quotation Optionally add a tag immediately or tag it later. ## Creating tags Tags categorize quotes into groups: 1. Select text 2. Click the tag button in the toolbar 3. Choose an existing tag or create a new one (name and color) 4. The text is tagged ## Managing codes All tags are accessible from the Codes page: * View all tags in your workspace * See tag frequency and distribution * Rename, merge, or delete tags * Filter by tag or document field ## Visualization Analyze coded data: * **Tag charts**: View tag distribution and frequency * **Tag lists**: Browse quotes by tag * **Field filtering**: Filter tags by document field values Filter by tag, document field, or date range to identify patterns. # Transcribing clips Source: https://docs.leapfrogapp.com/basics/transcribing-interviews Convert your interview recordings into a readable format # Transcribing Interviews Transcribe audio and video files into text for analysis. Transcription Interface ## Settings Configure default transcription settings in **Workspace Settings > Transcription Settings**: * **Auto-transcribe on upload**: Start transcription automatically * **Model selection**: Choose the transcription model * **Language selection**: Set default language or auto-detect * **Redaction**: Enable automatic redaction of sensitive information * **Filler words**: Include or exclude filler words * **Custom vocabulary**: Add unique words, names, or jargon (one word per line) Settings apply to new uploads by default but can be overridden per transcription. ## Process 1. Create a new document 2. Click **Upload audio or video** in the document editor 3. Select your file 4. Click **Transcribe** and configure settings: * **Redaction**: Redact sensitive information (names, addresses) * **Exclude filler words**: Remove "uh," "um," etc. * **Language**: Select language or use Autoselect ## Supported formats * **Video**: .mp4, .webm, .ogv, .avi, .mov, .mkv * **Audio**: .mp3, .wav, .ogg, .aac, .webm, .flac ## Models ### General Purpose * **Nova-2**: Latest model, supports all available languages * **Enhanced General Purpose**: Improved accuracy, subset of languages * **Base General Purpose**: Moderate language support ### Specialized (English only) * **Meeting**: Multi-speaker meetings * **Phone Call**: Two-speaker conversations * **Financial**: Financial terminology * **Medical**: Healthcare terminology * **Automotive**: In-car audio Specialized models currently support English only. ## Languages Nova-2 supports: Bulgarian, Catalan, Chinese (Simplified and Traditional), Chinese (Cantonese), Czech, Danish, Dutch, English (US, Australia, UK, New Zealand, India), Estonian, Finnish, Flemish, French, French (Canada), German, German (Switzerland), Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese (Brazil, Portugal), Romanian, Russian, Slovak, Spanish, Spanish (Latin America), Swedish, Thai, Turkish, Ukrainian, Vietnamese. # Workspaces Source: https://docs.leapfrogapp.com/basics/workspaces Learn how to use and manage personal and shared workspaces # Workspaces Workspaces organize research documents, codes, and quotations. They can be personal or shared. ## Types * **Personal**: Private, accessible only to you * **Shared**: Multiple users can access and edit content ## Contents * **Documents**: Create, transcribe, and analyze text-based data * **Canvases**: Visual spaces for mapping relationships Mark items as favorites for quick access. ## Managing workspaces Create a new workspace from the workspace switcher. Edit settings via the workspace switcher menu: * **Rename**: Change the workspace name * **Delete**: Remove the workspace * **Share**: Invite collaborators (shared workspaces) * **Integrations**: Connect external tools ### Document settings Manage document fields and settings in **Workspace Settings > Documents**. ## Sharing Invite collaborators via email from workspace settings. Assign permission levels: * **Owners**: Full access including settings and deletion * **Editors**: Create, edit, and delete content * **Viewers**: View-only access (if available on your plan) # Collaboration Source: https://docs.leapfrogapp.com/collaboration Collaborate with team members in real-time # Collaboration Multiple users can work together in real time across workspaces, documents, and canvases. ## Workspace sharing ### Inviting members 1. Open **Workspace Settings > Sharing** 2. Enter email addresses 3. Assign permission levels 4. Send invitations Invited users receive an email link to join. ### Permission levels * **Owners**: Full access including settings and deletion * **Editors**: Create, edit, and delete content * **Viewers**: View-only access (if available on your plan) ### Managing members View current members in **Workspace Settings > Sharing**. Change permissions or remove members. ## Real-time editing ### Documents Multiple users can edit the same document simultaneously. See who's viewing or editing. Changes sync instantly. ### Canvas Users can add or move items on the canvas simultaneously. Changes sync in real time. ## Comments Add comments to text or elements using the comment icon in the toolbar. Comments are visible to all team members and can be resolved. ## Best practices * Define roles and responsibilities * Standardize naming conventions * Use document fields consistently * Align on coding strategies * Record key research decisions # Introduction Source: https://docs.leapfrogapp.com/introduction Leapfrog is a qualitative research synthesis platform for design research teams Leapfrog is a platform designed for qualitative research synthesis, specifically tailored for design research teams. It provides tools to analyze, tag, and visualize qualitative data from user interviews and other research activities, streamlining the research workflow and enabling efficient extraction of actionable insights. ## Purpose Leapfrog addresses the challenges of synthesizing qualitative data, such as transcribing interviews, coding, tagging, and analyzing information. The platform simplifies these processes with the following capabilities: * **Transcription**: Convert audio and video interviews into text for easier analysis. * **Tagging and Coding**: Categorize key themes and concepts using a robust tagging and coding system. * **AI-Powered Clustering**: Identify patterns and relationships in data using AI-driven clustering. * **Visualization**: Generate visual representations of research findings for effective communication. ## Intended Users Leapfrog is intended for: * UX/UI Designers * Design Researchers * Product Managers * User Experience Teams It is suitable for product design, user testing, and any qualitative research requiring efficient data analysis. ## Key Features * **Audio and Video Transcription**: Transcribe interviews and media files into editable text. * **Tagging and Coding**: Organize and categorize data with customizable tags and codes. * **AI-Driven Analysis**: Use AI to cluster data and highlight emerging patterns. * **Real-Time Collaboration**: Collaborate with team members in real time. * **Data Visualization**: Create visual reports to share research findings. ## Research Workflow Support Leapfrog supports grounded theory methods and iterative research processes, enabling teams to move from raw data to actionable insights efficiently. Ready to elevate your research workflow? **Get started with Leapfrog today** and experience the next level of qualitative research synthesis. # Quickstart Source: https://docs.leapfrogapp.com/quickstart Unlock faster user research synthesis with Leapfrog AI ## Prerequisites * Collect audio or video interviews for transcription before beginning synthesis. ## Workspace Setup 1. Create a workspace to organize and collaborate on research projects. See [Workspaces](/basics/workspaces) for details. 2. Transcribe audio or video recordings to convert them into text for analysis. See [Transcribing Interviews](/basics/transcribing-interviews). ## Analyzing Research Data * Use Leapfrog's transcription and coding tools to process qualitative data. * Tag key themes and categorize data using the coding system. See [Quotes and Tags](/basics/quotes-and-tags). ## Visualizing and Synthesizing Data * Use the Canvas to create visual reports and organize findings. See [Canvas](/basics/canvas). * Apply AI-led research synthesis to identify patterns and insights in coded data. See [Synthesis](/basics/synthesis). ## Staying Updated * Join the Slack community for product updates and research tips: [Slack Community](https://leapfrogapp.slack.com/ssb/redirect#/shared-invite/email) * Submit feature requests and feedback: [Feature Requests](https://leapfrogapp.canny.io/feedback) # Synthesis workflow Source: https://docs.leapfrogapp.com/synthesis Learn how to use AI clustering in Leapfrog for automated data analysis and insight extraction # Synthesis Workflow Leapfrog provides an AI-powered workflow for qualitative research, enabling efficient progression from raw interviews to actionable insights. The following steps outline the synthesis process: ## 1. Interview * Conduct and record user interviews or research sessions to collect qualitative data (audio or video). ## 2. Transcribing * Upload recordings to Leapfrog. * The platform transcribes audio and video into text, supporting multiple languages and offering options for redaction and filler word removal. ## 3. Coding * Use coding tools to tag and categorize key themes, concepts, and patterns in transcripts. * Coding organizes complex conversations into manageable insights. ## 4. Canvas * Move coded data onto the Canvas for visual mapping and clustering. * Organize quotes, notes, and themes; use AI-powered clustering to group related data points. ## 5. Chat * Use the AI-powered chat to ask questions, generate summaries, and receive feedback on your data. * The chat feature provides contextual answers based on your research data. ## 6. Analytics * Visualize findings with charts and reports. * Use analytics tools to communicate insights with your team and stakeholders. *** ## Workflow Summary Leapfrog's workflow enables you to: * Capture and transcribe qualitative data * Code and organize key themes * Visualize relationships and patterns * Interact with data using AI chat * Analyze and present findings This integrated workflow supports efficient, collaborative, and AI-powered qualitative research synthesis. # Why use Leapfrog? Source: https://docs.leapfrogapp.com/why-leapfrog Leapfrog is a qualitative research platform that empowers you to analyze and understand your data at scale. Leapfrog is a qualitative research platform designed to facilitate large-scale analysis and understanding of qualitative data. With the advent of large language models (LLMs), AI can now accelerate research by vectorizing text and providing dimensionality to qualitative data. This enables the application of quantitative analysis techniques to natural language, allowing for deeper and more scalable insights. Leapfrog leverages AI to: * Vectorize and cluster qualitative data for pattern recognition * Filter noise and highlight relevant information * Accelerate the synthesis of user interviews, focus groups, and usability tests Leapfrog is intended to enhance, not replace, traditional qualitative research processes. It reduces the time required for data analysis, enabling researchers to focus on generating insights and conducting more comprehensive studies.